FAQ

Got questions? We’ve got answers! Check out our FAQs below to get the info you need, fast and easy.

General

What makes Ogeez Teez unique?

At Ogeez Teez, we create bold, urban-inspired graphic tees that reflect the culture and energy of the streets. Our designs are crafted for those who want to make a statement and rep their roots with pride.

What sizes do you offer?

We offer a wide range of sizes to ensure a comfortable fit for everyone, from S to 4XL.

How do I care for my Ogeez Teez shirts?

We recommend washing your tees in cold water and hanging them to dry to preserve the print and fabric quality. Avoid bleach and ironing directly on the design.

How can I stay updated on new releases and offers?

Sign up for our newsletter to get the latest drops, exclusive discounts, and news straight to your inbox!

Shipping

How much is shipping?

We offer free shipping on all orders over $100 within the US. For orders under $100, standard shipping is a flat rate of $4.99.

How long does it take to receive my order?

Orders are processed within 1-3 business days, and shipping typically takes 5-7 business days, depending on your location.

Can I track my order?

Yes! Once your order ships, we’ll send you a tracking number via email so you can follow your package’s journey. Please allow up to 48 hours for tracking updates.

What happens if my package is lost or delayed?

If your package is lost or delayed, contact us immediately. We’ll work with the carrier to resolve the issue and ensure you receive your order.

Returns

Do you accept returns?

Due to the nature of our products, all sales are final. We do not accept returns or exchanges. Please double-check your order before completing the checkout process.

What if my item is damaged or defective?

If your item arrives damaged or defective, please contact us within 48 hours of receiving your order. We’ll make sure you receive a replacement as quickly as possible.

Can I exchange my item for a different size or color?

Unfortunately, we do not offer exchanges. Please refer to our product page to ensure you select the correct size before placing your order.

Can I cancel my order if I change my mind?

Once an order is placed, it cannot be canceled. Please be sure to review your order carefully before completing your purchase.

Our customer support is available Monday to Friday: 8am-8:30pm.

Average answer time: 24h